Shipping & Polices

Shipping 

All Headbands are made to order, usually within 48 hours of placing an order. Longer times may occur do to seasonal restocks, sales and or events.

Our shipping cost is a flat rate of $6 within the US (or FREE for orders over $30) and $15 internationally. These prices include a tracking number for all US only.

*please note that on occasion, this time frame may be delayed - eg; school holidays, public holidays etc.

International customers take responsibility for any customs related charges associated with their country. 

Please make sure your information is correct at checkout. The address and email you provide are used for the dispatch of your order.

 

 

Returns + Exchanges

Please make sure you order is correct before check out as we do not offer exchanges or refunds if you simply change your mind. We do not offer an exchange or returns on sale items. If there is a fault with your product, we will happily replace the item, including return postage. If you have ordered the wrong size, we will gladly exchange your item, you must pay for return shipping as well as shipping to resend out the product. The product must be received in it’s original condition unworn, unsoiled, unwashed and with all tags attached. Your item will be inspected before an exchange is issued.

Please Contact Us with any questions.

 

Privacy

Your privacy is important to us. All information collected is used only by Lavender Baby & Co for the purpose of processing your order. 

We will never give out, or sell your information to a third party, or record any transaction details. Your details are protected by our SSL payment gateway server.

Payment is required via Credit Card or Paypal. Lavender Baby & Co will not be responsible for any costs associating with bank fees or exchange rates.

Payment details are private, and only held by the bank or institution processing the sale on our behalf. 

 

 Website Image Appearance

We understand the importance of detail, and for that reason, we do our best to provide you with accurate images and descriptions of our products.

Please remember that screens and devices reproduce colors differently, and we cannot guarantee an exact color match.